At Tender Loving Family Care, we never lose sight of the importance of customer service. We have grown to be one of the leading and most respected home care providers in Monroe, Orleans, Ontario, Genesee, Livingston, Wayne, and Wyoming Counties and throughout Western New York.
We will meet you at the hospital, skilled nursing facility, assisted or independent living facility to begin the transition from the very beginning. Tender Loving Family Care will provide the proper transportation to the client’s home, making sure all discharge prescriptions are filled and picked up in a timely manner. TLFC will pick-up and deliver appropriate dietary provisions and assist the client in getting settled safely in their home. We will complete any necessary light housekeeping, laundry or meal preparation.
Our services are professionally managed and are an excellent alternative to self-employed aides so you or your loved one won’t have to accept the responsibilities and liabilities of being an employer. Our companions receive ongoing training and are carefully instructed on the support and special requirements of each individual and family. We will work with you to ensure that your changing needs or those of your loved ones are being appropriately addressed.
TLFC Companion Services provides assistance in hospitals and other facilities when a patient is in need. We can monitor patients’ activities (i.e. ensuring patient stays in bed, IVs remain in place, etc.) and supervise patient through the night, ensuring family members that their loved one is safe when they are unable to be there. Our non-medical services are extensive (see full list below), and are available in hospital and other additional settings.